Access to the entire collection of materials will be sent to the email address entered during the checkout process. If you cannot find the email, please let me know at contact@languageartsteachers.com so we can help. Sometimes school email service providers send "outside" emails (like mine!) to junk folders, so just something to be aware of. RLK Digital LLC and / or Language Arts Teachers will appear on your payment form / receipt / credit card / PayPal statement. Due to the electronic nature of this product and the fact that access to the resources cannot be “returned” once granted, LanguageArtsTeachers.com has a no refunds policy.